Frequently asked questions, answered.

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General

What is WP Gauge?

WP Gauge is your friendly website protector. We look after the security and performance of your WordPress site so you don’t have to worry about it.

Why do I need WP Gauge for my website?

Think of WP Gauge as a digital guardian. It keeps unwanted visitors (like hackers) away, ensures your site runs smoothly, and even updates you on how things are going.

How does WP Gauge protect my site from hackers?

WP Gauge has a smart shield, called a firewall, that spots and stops any sneaky hackers before they can cause trouble.

Will WP Gauge slow down my website?

Not at all! In fact, we make sure your site stays zippy and fast. We do the heavy work behind the scenes so your website can shine.

What's the difference between the Pro and Elite packages?

Both packages offer fantastic protection, but Elite has some extra bells and whistles for those wanting a bit more. Check out our pricing page to see the full details.

How do I know what WP Gauge is doing for my website?

Every month, we send you a friendly letter (we call it a report) that tells you all the good things we've been doing to keep your site happy and healthy.

What if my site still faces an issue while using WP Gauge?

If there's a hiccup, we're here to help! Reach out to us, and our friendly team will roll up their sleeves and get things sorted.

How do I get started with WP Gauge?

Just hop over to our sign-up page. In a few simple steps, you’ll have WP Gauge watching over your site.

Is WP Gauge only for big websites or businesses?

Nope! Whether you're a blogger sharing your favorite recipes or a big online store, WP Gauge is here to help everyone.

Are there any long-term contracts with WP Gauge?

We believe in keeping things simple. You can choose how long you want to be with us, and you can change or cancel anytime. No tricky contracts.

Onboarding

What are the steps for getting started with your service?

Once you choose your preferred package, we'll guide you through a seamless onboarding process. It begins with a welcome email outlining the steps involved and how to set up your account. From there, we’ll gather some essential details about your site so we can configure our services to suit your specific needs.

How should I provide you with my login details securely?

Your security is paramount to us. After the initial signup, you’ll receive a secure, encrypted link where you can submit your login credentials. This ensures that sensitive information is transmitted safely and remains confidential.

What happens if I need multiple websites serviced?

We’re fully equipped to manage multiple websites. Each site will require its own maintenance plan. After you sign up for your first website, you can add additional sites under your account profile, and we’ll manage them collectively, ensuring each receives the attention it deserves.

With numerous WordPress support services available, why choose WP Gauge?

At WP Gauge, we pride ourselves on our rich experience, proactive approach, and exceptional customer service. Our comprehensive care plans are designed not only to maintain but to enhance your website's performance and security. Your peace of mind is our business, and we work tirelessly to ensure your website is running smoothly, securely, and efficiently.

Do you provide special pricing for non-profit organizations?

Yes, we’re committed to supporting non-profit organizations. If you’re a registered non-profit, please contact us to discuss our special non-profit pricing options. We believe in your cause and want to help you succeed.

Will I receive assistance with the initiation of my maintenance package?

Absolutely! We understand that getting started might be overwhelming, which is why our team is here to guide you every step of the way. From setting up your account to the initial website review and ongoing maintenance, we’ll be with you to ensure everything is set up correctly and functioning optimally.

Enrolled

How long does it take to get approved?

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How di I securely send you my login credentials?

What kind of accounts do I need to connect?

What happens during the review process after i connect my accounts?

Can you build my website for me?

Do you really offer unlimited edits?

How long after I sign up can I send in my first website edits?

Have more questions or need further information?

Get In Touch

Malware Scanner

Malware Removal

Activity Log

Bot Protection

Web Application Firewall

Vulnerability Scanner

Backup and Restore

Frequently asked questions, answered.

General

Onboarding

Enrolled

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